Frequently Asked Questions

Supported living is designed for individuals who want to live more independently, often in their own or shared accommodations, with personalized support. Domiciliary care focuses on providing care in the individual’s current home, while supported living offers a more structured environment for those who need ongoing, flexible assistance to live independently.

Domiciliary care is ideal for anyone who needs support to remain in their own home, including elderly individuals, those with physical disabilities, long-term illnesses, or mental health challenges. Our care services are tailored to meet the unique needs of each individual.

Supported living services are flexible and person-centered, offering help with daily activities like cooking, cleaning, managing finances, personal care, and accessing community services. Support is designed to help individuals live as independently as possible while ensuring their well-being and safety.

We start with a free, no-obligation assessment where we meet with you and your family to discuss your needs, preferences, and lifestyle. Based on this assessment, we develop a personalized care plan tailored specifically to your situation.

Our carers and support workers go through a thorough screening and vetting process, including background checks, reference verification, and enhanced DBS checks. Additionally, all staff undergo a comprehensive induction and training program to ensure they meet the highest standards of care.

Yes, we understand how important it is to feel comfortable with your caregiver. We work to match you with a carer or support worker that fits your needs and personality. If you have a specific person in mind, such as a family member or friend, we can also provide them with the necessary training to deliver care safely.

Our home (domiciliary) care services are primarily offered in Kirklees (Dewsbury, Batley, Huddersfield, Cleckheaton, Mirfield, Heckmondwike, Liversedge), Wakefield, Leeds and Bradford. Our supported living services are offered across England. Contact us to find out if we serve your location.

Our services can be funded in various ways:

• Private Funding: Clients or families pay directly for services.

• Local Authority Funding: Depending on your circumstances, you may be eligible for financial assistance from your local council.

• NHS Continuing Healthcare: In some cases, funding may be available through the NHS for individuals with ongoing complex care needs.

The frequency of visits depends on your individual care plan and needs. Some clients require several visits a day, while others may only need support a few times a week. We tailor our services to your specific requirements and adjust as your needs change.

Yes, we offer short-term care, such as respite care, post-hospital discharge support, or temporary assistance during recovery from illness or surgery. Our services are flexible and can be adjusted to fit your needs.

We regularly review care plans to ensure they continue to meet your needs. If your health or circumstances change, we will adjust the level of care provided to ensure you receive the appropriate support.

Yes, we are fully regulated by the CQC, and we follow all guidelines to ensure high standards of care and safety.

To arrange care, simply contact us by phone or email. We’ll schedule a free consultation and assessment to discuss your specific needs and create a care plan that works for you.