Frequently Asked Questions

Supported living care is personalised support offered in own or shared accommodations to individuals requiring ongoing, flexible assistance to live independently. Whilst Domiciliary Care, focuses on providing care in service users own homes meeting specific needs.

Domiciliary Care is suitable for those requiring support to remain in their own home, including those with physical and sensory impairments, elderly individuals and those with mental health issues and long-term illnesses.

Supported Living services promote independence whilst maintaining safety and well-being. Services provided are person-centred and flexible including personal care, cooking, cleaning, managing finances and accessing activities in the community.

A free no-obligation assessment is carried out by our experienced management team at your convenience, where we meet with you and your family to discuss your care needs, wishes and preferences. Our team then develops a personalised care plan which our dedicated staff follow to provide you with quality and effective care.

Our carers and support workers go through a thorough screening and vetting process, including background checks, reference verification, and enhanced DBS checks. Additionally, all staff undergo a comprehensive induction and training program to ensure they meet the highest standards of care.

Yes. At MGM HEALTHCARE, we recognise the importance of building positive relationships with your caregiver. Service users can recommend their own carer, a family member or friend, whom we will provide the necessary training, to deliver safe and effective care.

Our home (domiciliary) care services are primarily offered in Kirklees (Dewsbury, Batley, Huddersfield, Cleckheaton, Mirfield, Heckmondwike, Liversedge), Wakefield, Leeds and Bradford. Our supported living services are offered across England. Contact us to find out if we serve your location.

Our services can be funded in various ways:

• Private Funding: Clients or families pay directly for services.

• Local Authority Funding: Depending on your circumstances, you may be eligible for financial assistance from your local council.

• NHS Continuing Healthcare: In some cases, funding may be available through the NHS for individuals with ongoing complex care needs.

The frequency of visits depends on your individual needs. Some clients require several visits a day, while others may only need support a few times a week.

We tailor our services to meet your needs and develop care plans according to your specific requirements, altering them as your needs change.

Yes, we offer short-term care, such as respite care, post-hospital discharge support, or temporary assistance during recovery from illness or surgery. Our services are flexible and can be adjusted to fit your needs.

We regularly review care plans to ensure they continue to meet your needs. If your health or circumstances change, we will adjust the level of care provided to ensure you receive the appropriate support.

Yes, we are fully regulated by the CQC, and we follow all guidelines to ensure high standards of care and safety.

To arrange care, simply contact us by phone or email. We’ll schedule a free consultation and assessment to discuss your specific needs and create a care plan that works for you.